CREATING A BENCHMARK
OF EXCELLENCE

The importance of strong relationships with tradespeople

The tradie shortage has worsened, making it hard to ‘nail down’ a plumber, electrician or carpenter – which is usually asap. And it’s a problem we’ll be battling until the end of 2023, possibly longer, according to the Housing Industry Association (HIA).

It’s why relationships are so vital – and at BMAUS, we have established relationships with a range of qualified, trusted contractors to help keep the buildings we manage well maintained – whether it’s regular maintenance or to do repairs.

“There has been a skills shortage for a while, but it’s been exacerbated by the current building and renovation boom combined with pandemic, not to mention recent flood/water damage. Tradies are in hot demand, it’s as simple as that,” says Ben Mees, BMAUS General Manager. “Our building managers have contacts across plumbing, HVAC, electrical, building, cleaning and more. They know how to select and keep good tradespeople and other contractors, which enables them to secure them quickly and get them on site to start maintenance and repairs rapidly. Our building managers know the value of a tradie who turns up when they say they will, are considerate of residents, and consistently deliver high quality work.”

Securing a good tradie asap when an unexpected incident occurs not only reduces inconvenience to residents but often stops smaller issues turning into bigger, most costly ones.

“The strata managers and owners corporations of BMAUS-managed buildings have added peace of mind, as our building managers help reduce the incidence of costly ‘emergency’ repairs and reparations. This is because they ensure regular maintenance by their trusted tradies of their building’s elevators, HVAC system, security systems, and other fixtures and finishes. This is yet another benefit to having a BMAUS building manager,” adds Mees.

Fast-tracking repairs
BMAUS building managers can also help fast-track repair work by streamlining the entire process – from sourcing quotes from tradespeople and liaising with the Strata Managers and/or Owners Corporations, through to coordinating work schedules and monitoring them while in the building to ensure they are adhering to strata rules and doing a quality job. And in addition to alerting residents of upcoming works and reducing disruption to their day, our building managers also ensure the building is protected while work is carried out, which can include ensuring protective floor and elevator wall coverings are used.

BMAUS Proposal Request

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Building Managers provide a variety of services that help create a more convenient, efficient and cost-effective building. Strata buildings that have numerous lots – residential, commercial, retail – have an increased amount of traffic and activities which require a professional building manager to oversee and mitigate.

The costs of employing a single building manager can be significantly smaller than contracting individual roles simultaneously. Additionally, the costs of maintaining a building are additionally less than repairing problems. Having a service that helps preserve and enhance your most valuable asset is a smart investment.

Building Managers organise, control and delegate the strategic and operational management of a building. They are based on-site with a dedicated office from where they manage contractors and suppliers carrying out maintenance and upgrades and provide services such as security, cleaning, and property maintenance. Building Managers can issue keys, accept parcels and manage the adherence of the occupants to the registered by-laws.

Bmaus can assist the owners’ corporation with:
– The management of common property
– Controlling the use of common property by tradespersons and other non-residents
– The maintenance and repair of common property
– Duties such as concierge, security and cleaning

Building Managers usually manage strata buildings greater than 70 lots, however, they can manage smaller strata on a part-time basis at the Strata Committee’s discretion.

Strata Managers take direction from a building’s strata committee and their role involves duties similar to those of a banker, administrator and lawyer. Strata Managers manage the funds of the building’s owners, issue levy notices, pay contractors, and ensure the owners are complying with strata laws.

Building Managers are appointed by members of a Strata Committee. They are appointed at an AGM or EGM and are administered by the Strata Committee via a Strata Agent.

The Strata Committee of the owners corporation represents owners or owners’ nominees. It is responsible for the day-to-day running of the strata scheme and is elected at each annual general meeting (AGM). The owners corporation decides the number of strata committee members for the coming year at each AGM. An owners corporation may also employ a Strata Managing Agent and/or Building Manager to carry out some, or all, of the responsibilities of the strata committee.

Bmaus can provide a full-time or part-time Building Manager. Your building’s size, amenities and management requirements, as well as your budget, largely determine whether you require a full-time or part-time Building Manager.
Bmaus’s building management contracts are for a minimum of two years.

We create a tailored quote by discussing your tenant’s requirements and by conducting an on-site scope of work to assess your building’s maintenance and management requirements such as security, cleaning, coordinating/overseeing repairs and renovations, provision of valet parking, concierge, and/or mail/parcel management, and facilities maintenance such as gardening and maintenance of amenities such as gyms and/or swimming pools.

Yes, our Building Managers are experienced in managing buildings that have a mix of residential and commercial lots. Each of our managers has a strong understanding of the different tenant and operational requirements of mixed-use buildings.
Yes. All building management contracts can be redetermined as needed. Changes quite often occur in the first year of management as the building’s requirements become more fully known.
Ultimately, our Building Managers report to the strata committee, usually via the Strata Manager. Bmaus provides a comprehensive and thorough report on the building’s activities, which is issued either monthly, quarterly or biannually depending on the Strata Committee’s needs. In addition to the reports and the Building Managers, we also have a relationship manager and general manager who are always on-hand to provide support.
Bmaus has managers who work on the weekends, and some buildings have split shifts with two managers performing a total of 12 hours of onsite management. As always, we adapt services to meet the needs of the building and our clients.

Bmaus has managers who operate as full-time managers, part-time managers and, in some instances, a combination of remote and onsite managers. As with all our services, we tailor the manager’s hours to meet the needs of your building.

Bmaus employs several ‘floating’ / ‘relief’ Building Managers who are acquainted with your building and its operation and maintenance requirements. This ensures a continuity of quality service during times of leave.

Taking Building Management to a new level

Professionalism is key

Bmaus is an integrated building and facilities management company that has evolved to meet the needs of today’s strata buildings.

Most importantly, we understand we are a services company entrusted with the care and comfort of your homes.

With this in mind, we offer highly professional Building Managers with the necessary skills and aptitudes to meet the needs of your strata, from the simplest to the most complex.
Bmaus is the solution you’ve been looking for.

Our team members have strong expertise and experience in the following:

• Compilation of building defects
• Control of key and access systems
• Management and audit of security operations
• Supervision of communications systems
• Operation of concierge and reception service
• Reporting and advising the owners corporation of all building issues
• Supervision of contractors
• Control of furniture and goods entry and exit
• Enforcement of by-laws and rules relating to the property
• Attending owners corporation and other relevant meetings

To find out more about our services and how we can improve your building’s management, please contact us on 02 8356 7127 or email info@Bmaus.com.au

We look forward to being an integral part of your building’s success!

Address:
Level 1, 23-25 Bay Street
Double Bay, NSW 2028.

Phone:
02 8356 7127

General Enquiries:
info@bmaus.com.au