Florbela ‘Bela’ Caxala is no stranger to property. Indeed, over the past 12 years her career has focused on property – from past admin roles in shopping centre management and property development, to her work as an Executive Team Assistant at leading property services firm JLL, all of which have given her a wide skillset and invaluable insights into the property industry.
It’s these skills – particularly her expertise in improving the efficiency of systems – that Bela brings to her role as Senior Administration Manager with Building Management Australia.
“I’m enjoying the challenge of setting up this new role and having the opportunity to implement ideas that can add value and efficiency to the business,” says Bela, who has also held a Real Estate Certificate of Registration in the past.
Building Management Australia (Bmaus) Director, Andrew Veron says Bela’s wide experience across commercial, retail and residential property “adds value to our business and, most importantly our clients”.
“Florbela is a highly-qualified real estate administrative and customer service assistant and has strong experience using a range of software systems for financing, planning and reporting, which is ideal for her role with Bmaus.”
Having joined Building Management Australia in March, Caxala (pronounced Cashahla) is enjoying meeting the Building Managers and visiting their buildings. “So far, I’ve toured two buildings, including World Tower, which is a fascinating building. I was able to get a feeling of what entails to be a Building Manager while walking and observing the many different facilities of the building.”
On a day-to-day basis, Bela works closely with Bmaus’ General Manager Benjamin Mees and other senior managers. “Overall, my work is to ensure senior and building managers are getting the support they need for their job and that administrative protocols are implemented and adhered to.”
Having grown up in Angola, on the tropical west coast of Southern Africa, Bela speaks fluent Portuguese as the official language in the country plus a bit of the native tongues, in addition to English. A few years ago, already settled in Australia, Bela worked as a missionary in Tasmania, visiting schools and churches throughout Tasmania and along the eastern seaboard.
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Building Managers provide a variety of services that help create a more convenient, efficient and cost-effective building. Strata buildings that have numerous lots – residential, commercial, retail – have an increased amount of traffic and activities which require a professional building manager to oversee and mitigate.
Building Managers organise, control and delegate the strategic and operational management of a building. They are based on-site with a dedicated office from where they manage contractors and suppliers carrying out maintenance and upgrades and provide services such as security, cleaning, and property maintenance. Building Managers can issue keys, accept parcels and manage the adherence of the occupants to the registered by-laws.
Bmaus can assist the owners’ corporation with:
– The management of common property
– Controlling the use of common property by tradespersons and other non-residents
– The maintenance and repair of common property
– Duties such as concierge, security and cleaning
Building Managers usually manage strata buildings greater than 70 lots, however, they can manage smaller strata on a part-time basis at the Strata Committee’s discretion.
Building Managers are appointed by members of a Strata Committee. They are appointed at an AGM or EGM and are administered by the Strata Committee via a Strata Agent.
The Strata Committee of the owners corporation represents owners or owners’ nominees. It is responsible for the day-to-day running of the strata scheme and is elected at each annual general meeting (AGM). The owners corporation decides the number of strata committee members for the coming year at each AGM. An owners corporation may also employ a Strata Managing Agent and/or Building Manager to carry out some, or all, of the responsibilities of the strata committee.
We create a tailored quote by discussing your tenant’s requirements and by conducting an on-site scope of work to assess your building’s maintenance and management requirements such as security, cleaning, coordinating/overseeing repairs and renovations, provision of valet parking, concierge, and/or mail/parcel management, and facilities maintenance such as gardening and maintenance of amenities such as gyms and/or swimming pools.
Bmaus has managers who operate as full-time managers, part-time managers and, in some instances, a combination of remote and onsite managers. As with all our services, we tailor the manager’s hours to meet the needs of your building.
Bmaus employs several ‘floating’ / ‘relief’ Building Managers who are acquainted with your building and its operation and maintenance requirements. This ensures a continuity of quality service during times of leave.
Taking Building Management to a new level
Professionalism is key
Bmaus is an integrated building and facilities management company that has evolved to meet the needs of today’s strata buildings.
Most importantly, we understand we are a services company entrusted with the care and comfort of your homes.
With this in mind, we offer highly professional Building Managers with the necessary skills and aptitudes to meet the needs of your strata, from the simplest to the most complex.
Bmaus is the solution you’ve been looking for.
Our team members have strong expertise and experience in the following:
• Compilation of building defects
• Control of key and access systems
• Management and audit of security operations
• Supervision of communications systems
• Operation of concierge and reception service
• Reporting and advising the owners corporation of all building issues
• Supervision of contractors
• Control of furniture and goods entry and exit
• Enforcement of by-laws and rules relating to the property
• Attending owners corporation and other relevant meetings
To find out more about our services and how we can improve your building’s management, please contact us on 02 8356 7127 or email info@Bmaus.com.au
We look forward to being an integral part of your building’s success!