CREATING A BENCHMARK
OF EXCELLENCE

Concerned about ‘blockdown’?

We understand that NSW Health’s recent ‘blockdown’ announcement, whereby an entire apartment building can be locked down when a resident tests positive, may be causing concern for the residents of the many buildings we manage across Sydney. To help allay concerns and provide some clarity on this new health order, we’ve compiled the following information:

What is the ‘blockdown’ order?
The NSW Public Health Order (COVID-19 Self-Isolation) Order (No 3) dated September 6, 2021 gives the Minister for Health the authority to lockdown an entire apartment building for 14 days when a resident tests positive for COVID-19 “following advice from a public health officer that there is a risk of transmission of COVID-19 between residents of the premises”.

What happens if you or another resident in your building tests positive for COVID-19?
In the event you or another resident tests positive for COVID-19, support will be provided by NSW Health while in self isolation for 14 days. We have been informed a new NSW Health welfare assistance hotline will be set up soon for arranging the delivery of food and medicine. In the meantime, further information is available at Service NSW or by calling 13 77 88, and the NSW Health COVID-19 self-isolation guideline can be found here, which is vital to helping ensure the safety of the community and other residents.

What happens if our building is locked down?
Please be assured that if your building is locked down, we will liaise with NSW Health, the Owners Corporation and Strata Managers to prioritise the health and safety of all residents and maintain efficient operation and maintenance of your building. For example, regardless of the whether one or more residents are self-isolating in your building, normal evacuation protocols will be followed in the case of an emergency, during which all residents are required to wear a face mask.

To help maintain everyone’s health and safety, our Building Managers will not hesitate to report anyone self-isolating not following NSW Health Self-Isolation Guidelines.

What your Building Manager is doing to maintain a safer, healthier building.
Our Building Managers will continue to focus on creating safer environments in all common areas during this lockdown and beyond. Since April 2020, they have ensured all contracted cleaners follow NSW Health and Safe Work Australia’s guidelines for cleaning and disinfecting the common areas of their buildings, with particular focus on ‘touch points’ like handrails, lift control panels, door handles and push bars. Our Building Managers also help create a safer environment by reminding residents and visitors to wear masks in common areas and ensure all contractors wear masks and comply with NSW Health regulations while on the premises.

At Building Management Australia our focus is, and has always been, on the health and safety of residents and we will continue to keep you informed of any updates on this new health order.

For more information on the orders, this SMH article gives a good overview.

BMAUS Proposal Request

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Building Managers provide a variety of services that help create a more convenient, efficient and cost-effective building. Strata buildings that have numerous lots – residential, commercial, retail – have an increased amount of traffic and activities which require a professional building manager to oversee and mitigate.

The costs of employing a single building manager can be significantly smaller than contracting individual roles simultaneously. Additionally, the costs of maintaining a building are additionally less than repairing problems. Having a service that helps preserve and enhance your most valuable asset is a smart investment.

Building Managers organise, control and delegate the strategic and operational management of a building. They are based on-site with a dedicated office from where they manage contractors and suppliers carrying out maintenance and upgrades and provide services such as security, cleaning, and property maintenance. Building Managers can issue keys, accept parcels and manage the adherence of the occupants to the registered by-laws.

Bmaus can assist the owners’ corporation with:
– The management of common property
– Controlling the use of common property by tradespersons and other non-residents
– The maintenance and repair of common property
– Duties such as concierge, security and cleaning

Building Managers usually manage strata buildings greater than 70 lots, however, they can manage smaller strata on a part-time basis at the Strata Committee’s discretion.

Strata Managers take direction from a building’s strata committee and their role involves duties similar to those of a banker, administrator and lawyer. Strata Managers manage the funds of the building’s owners, issue levy notices, pay contractors, and ensure the owners are complying with strata laws.

Building Managers are appointed by members of a Strata Committee. They are appointed at an AGM or EGM and are administered by the Strata Committee via a Strata Agent.

The Strata Committee of the owners corporation represents owners or owners’ nominees. It is responsible for the day-to-day running of the strata scheme and is elected at each annual general meeting (AGM). The owners corporation decides the number of strata committee members for the coming year at each AGM. An owners corporation may also employ a Strata Managing Agent and/or Building Manager to carry out some, or all, of the responsibilities of the strata committee.

Bmaus can provide a full-time or part-time Building Manager. Your building’s size, amenities and management requirements, as well as your budget, largely determine whether you require a full-time or part-time Building Manager.
Bmaus’s building management contracts are for a minimum of two years.

We create a tailored quote by discussing your tenant’s requirements and by conducting an on-site scope of work to assess your building’s maintenance and management requirements such as security, cleaning, coordinating/overseeing repairs and renovations, provision of valet parking, concierge, and/or mail/parcel management, and facilities maintenance such as gardening and maintenance of amenities such as gyms and/or swimming pools.

Yes, our Building Managers are experienced in managing buildings that have a mix of residential and commercial lots. Each of our managers has a strong understanding of the different tenant and operational requirements of mixed-use buildings.
Yes. All building management contracts can be redetermined as needed. Changes quite often occur in the first year of management as the building’s requirements become more fully known.
Ultimately, our Building Managers report to the strata committee, usually via the Strata Manager. Bmaus provides a comprehensive and thorough report on the building’s activities, which is issued either monthly, quarterly or biannually depending on the Strata Committee’s needs. In addition to the reports and the Building Managers, we also have a relationship manager and general manager who are always on-hand to provide support.
Bmaus has managers who work on the weekends, and some buildings have split shifts with two managers performing a total of 12 hours of onsite management. As always, we adapt services to meet the needs of the building and our clients.

Bmaus has managers who operate as full-time managers, part-time managers and, in some instances, a combination of remote and onsite managers. As with all our services, we tailor the manager’s hours to meet the needs of your building.

Bmaus employs several ‘floating’ / ‘relief’ Building Managers who are acquainted with your building and its operation and maintenance requirements. This ensures a continuity of quality service during times of leave.

Taking Building Management to a new level

Professionalism is key

Bmaus is an integrated building and facilities management company that has evolved to meet the needs of today’s strata buildings.

Most importantly, we understand we are a services company entrusted with the care and comfort of your homes.

With this in mind, we offer highly professional Building Managers with the necessary skills and aptitudes to meet the needs of your strata, from the simplest to the most complex.
Bmaus is the solution you’ve been looking for.

Our team members have strong expertise and experience in the following:

• Compilation of building defects
• Control of key and access systems
• Management and audit of security operations
• Supervision of communications systems
• Operation of concierge and reception service
• Reporting and advising the owners corporation of all building issues
• Supervision of contractors
• Control of furniture and goods entry and exit
• Enforcement of by-laws and rules relating to the property
• Attending owners corporation and other relevant meetings

To find out more about our services and how we can improve your building’s management, please contact us on 02 8356 7127 or email info@Bmaus.com.au

We look forward to being an integral part of your building’s success!

Address:
Level 1, 23-25 Bay Street
Double Bay, NSW 2028.

Phone:
02 8356 7127

General Enquiries:
info@bmaus.com.au