We’re experts at enhancing your building and your lifestyle

Bmaus has been managing buildings for almost 30 years and our professional and proactive team currently manages 37 buildings and assets valued at an estimated $3 billion, with thousands of residents under our care.

Our dedicated Building Managers have extensive industry experience and knowledge and take pride in the management of your building. Professional and friendly, they ensure your building is maintained to a high standard and runs smoothly and efficiently to offer residents/tenants a comfortable, convenient and safer environment. Each of our managers has many years of experience across a myriad of industry sectors – which complement each other well – and by taking a collaborative approach they are well positioned to provide tailored solutions to meet our clients’ and buildings’ needs. They are also experienced at helping owners’ corporations competently navigate the myriad of complexities involved in managing multi-unit buildings.

Our Building Managers also add value to your asset by controlling cost expenditure, performing correct contract supervision, and identifying of problem areas. They are seasoned experts at dealing with defect warranty periods, managing building upgrades, repairs and disaster rectifications, conducting strata title mediations, and dealing with resident action groups, overcrowding and fire orders.

From ensuring repairs and renovations are carried out to the highest level to the added security and convenience of a concierge and valet parking, our building management services are a smart investment in your investment and lifestyle.

Enjoy the peace of mind knowing your building is in good hands with Bmaus.

Our People

Our dedicated team have been hand-picked for their industry experience, specialist knowledge and skillsets. Customer service is an integral point of difference of Bmaus and our team members are recruited based not just on the understanding of a building’s mechanics but also on the people who live or work there.

Benjamin Mees
(General Manager)

Ben has been involved in the Australian property industry for over 25 years. His prior roles as a Construction Project Manager and Estate Manager, along with extensive experience in Facilities Management enables Ben to readily adapt to changing industry regulations and requirements and to strike the perfect balance between delivering superior customer service and incorporating financial and social impacts. Ben maintains a high level of industry knowledge, enabling Bmaus to recommend and implement the latest building products and technologies which brings improved efficiencies and cost benefits to property owners and their tenants.

Paul Heginbotham
(Operations Manager)

Paul has over 20 years’ experience in Facilities Management for commercial, retail, residential and industrial buildings. This experience along with his background in the Metal Trades and Refrigeration & Air Conditioning Industries have given him extensive knowledge of building systems, including Access control, CCTV, Fire systems and HVAC controls system. Paul is also renowned for his ability to work through challenges and issues to amicable solutions and explain complex situations in layman’s terms – an extremely helpful skill for new Building Managers. Along with providing managers with essential knowledge and support, Paul adds value to the team with his exceptional interpersonal skills and down to earth approach.

Annette Morris
(Senior Relationship Manager)

Annette’s extensive experience in staff management and business development enriches her role of Senior Relationship Manager. Annette works closely with our Building Managers and Strata Committees to ensure that Bmaus is proactively exceeding expectations. Annette’s warm and friendly approach enables her to maintain strong business partnerships and create strong rapport with both staff and committee members to nurture cohesion and transparency.

Bmaus is a totally independent organisation and therefore not affiliated with nor owned by any strata companies, developers, or contractors. This means we have no conflicts of interest, which gives peace of mind.

Professional care: We are structured to provide peace of mind. Our Building Managers take pride in the management of their assigned building and have a proactive approach to ensuring the care and comfort levels of everyone residing in the building. In addition, Bmaus employs several ‘floating / relief’ Building Managers who are acquainted with the portfolio and individual procedures. This ensures a continuity of quality service during times of leave.

Maintaining Excellent Standards: Ensuring personal appearance and professional attire of all Bmaus team members. We address people and problems in an approachable, proactive manner and competently manage the perceived value of the building and surrounding grounds.

Staff Selection: We have proven strategic recruitment procedures in place for selecting the best Building Managers, Concierges and Cleaners for each individual building. Staff members have been filtered through many in-house processes and are chosen based on the building’s needs and its residents. Many Bmaus Building Managers have engineering backgrounds, business degrees and tradesman qualifications and are assigned to roles in accordance with their individual expertise and skillset.

Professional Residential and Commercial building management tailored to your needs.

We work closely with our clients to develop cost-effective management solutions designed to help underpin the long term success of their property portfolios.

BMAUS provides quality services in the following ways:
• Offering cost-effective services that are tailored to suit individual client needs.
Ensuring high quality maintenance of each owner’s assets.
• Maintaining a level of excellence to help create buildings that are highly regarding by tenants and purchasers.
• Taking a flexible approach during the term of tenure. This is essential, as the needs of your strata may change and Bmaus is more than happy to change with you.
• Ensuring your building management will not be impacted by annual leave or sick leave.
• Ensuring the highest level of quality assurance.
• Facilitating all necessary works and services such as cleaning and garbage management.
• Maintaining strict security control.
• Providing emergency after-hours service operated by senior management.
• By-law enforcement conducting annual building audits, including occupational health and safety.

Whether it be security audits, contractor registration, work method safety administration or AFSS certification, Bmaus has it covered.

It is important to note that none of our Building Managers operate in isolation, nor are they left to their own devices. They are fully supported by and are accountable to an accredited Operations Manager and General Manager, who hold ultimate responsibility for quality of work and outcomes.

Bmaus is a totally independent organisation and therefore not affiliated with nor owned by any strata companies, developers, or contractors. This means we have no conflicts of interest, which gives peace of mind.

BMAUS Proposal Request

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Building Managers provide a variety of services that help create a more convenient, efficient and cost-effective building. Strata buildings that have numerous lots – residential, commercial, retail – have an increased amount of traffic and activities which require a professional building manager to oversee and mitigate.

The costs of employing a single building manager can be significantly smaller than contracting individual roles simultaneously. Additionally, the costs of maintaining a building are additionally less than repairing problems. Having a service that helps preserve and enhance your most valuable asset is a smart investment.

Building Managers organise, control and delegate the strategic and operational management of a building. They are based on-site with a dedicated office from where they manage contractors and suppliers carrying out maintenance and upgrades and provide services such as security, cleaning, and property maintenance. Building Managers can issue keys, accept parcels and manage the adherence of the occupants to the registered by-laws.

Bmaus can assist the owners’ corporation with:
– The management of common property
– Controlling the use of common property by tradespersons and other non-residents
– The maintenance and repair of common property
– Duties such as concierge, security and cleaning

Building Managers usually manage strata buildings greater than 70 lots, however, they can manage smaller strata on a part-time basis at the Strata Committee’s discretion.

Strata Managers take direction from a building’s strata committee and their role involves duties similar to those of a banker, administrator and lawyer. Strata Managers manage the funds of the building’s owners, issue levy notices, pay contractors, and ensure the owners are complying with strata laws.

Building Managers are appointed by members of a Strata Committee. They are appointed at an AGM or EGM and are administered by the Strata Committee via a Strata Agent.

The Strata Committee of the owners corporation represents owners or owners’ nominees. It is responsible for the day-to-day running of the strata scheme and is elected at each annual general meeting (AGM). The owners corporation decides the number of strata committee members for the coming year at each AGM. An owners corporation may also employ a Strata Managing Agent and/or Building Manager to carry out some, or all, of the responsibilities of the strata committee.

Bmaus can provide a full-time or part-time Building Manager. Your building’s size, amenities and management requirements, as well as your budget, largely determine whether you require a full-time or part-time Building Manager.
Bmaus’s building management contracts are for a minimum of two years.

We create a tailored quote by discussing your tenant’s requirements and by conducting an on-site scope of work to assess your building’s maintenance and management requirements such as security, cleaning, coordinating/overseeing repairs and renovations, provision of valet parking, concierge, and/or mail/parcel management, and facilities maintenance such as gardening and maintenance of amenities such as gyms and/or swimming pools.

Yes, our Building Managers are experienced in managing buildings that have a mix of residential and commercial lots. Each of our managers has a strong understanding of the different tenant and operational requirements of mixed-use buildings.
Yes. All building management contracts can be redetermined as needed. Changes quite often occur in the first year of management as the building’s requirements become more fully known.
Ultimately, our Building Managers report to the strata committee, usually via the Strata Manager. Bmaus provides a comprehensive and thorough report on the building’s activities, which is issued either monthly, quarterly or biannually depending on the Strata Committee’s needs. In addition to the reports and the Building Managers, we also have a relationship manager and general manager who are always on-hand to provide support.
Bmaus has managers who work on the weekends, and some buildings have split shifts with two managers performing a total of 12 hours of onsite management. As always, we adapt services to meet the needs of the building and our clients.

Bmaus has managers who operate as full-time managers, part-time managers and, in some instances, a combination of remote and onsite managers. As with all our services, we tailor the manager’s hours to meet the needs of your building.

Bmaus employs several ‘floating’ / ‘relief’ Building Managers who are acquainted with your building and its operation and maintenance requirements. This ensures a continuity of quality service during times of leave.

Taking Building Management to a new level

Professionalism is key

Bmaus is an integrated building and facilities management company that has evolved to meet the needs of today’s strata buildings.

Most importantly, we understand we are a services company entrusted with the care and comfort of your homes.

With this in mind, we offer highly professional Building Managers with the necessary skills and aptitudes to meet the needs of your strata, from the simplest to the most complex.
Bmaus is the solution you’ve been looking for.

Our team members have strong expertise and experience in the following:

• Compilation of building defects
• Control of key and access systems
• Management and audit of security operations
• Supervision of communications systems
• Operation of concierge and reception service
• Reporting and advising the owners corporation of all building issues
• Supervision of contractors
• Control of furniture and goods entry and exit
• Enforcement of by-laws and rules relating to the property
• Attending owners corporation and other relevant meetings

To find out more about our services and how we can improve your building’s management, please contact us on 02 8356 7127 or email info@Bmaus.com.au

We look forward to being an integral part of your building’s success!

Level 1, 23-25 Bay Street
Double Bay, NSW 2028.

02 8356 7127

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